物流政策

Shipping Policy

 

XIZI Pearl currently offers free standard shipping within the United States.

 

Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

 

Shipping Time

Standard delivery usually takes 7-15 business days after processing. Delivery times are estimates and may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

 

Shipping Cost

Standard shipping within the United States is free.

 

Order Tracking

When tracking information is available, it will be sent to the email address provided at checkout.

 

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. XIZI Pearl is not responsible for delays or lost packages caused by an incorrect or incomplete address.

 

Lost or Delayed Packages

If your package appears delayed or missing, please contact us through our Contact Us page and we will help review the issue with the carrier where possible.